KSL HOTEL & RESORT, Johor Bahru – A Smart Stay in the City
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Key details
About the Hotel
33 Jalan Seladang, Taman Abad,
Johor Bahru,
Malaysia,
80250,
Johor
Rooms & Apartments
KSL Hotel & Resort offers hotel rooms and serviced apartments. All accommodations include air conditioning, flat-screen TVs with cable channels, free Wi-Fi, tea/coffee makers, and safes. Select suites feature separate living areas, kitchenettes, and marble bathrooms with bathtubs. Apartments have full kitchens with stovetops and refrigerators. Some units include private pools.
Dining Options
Mission Bar & Grill serves BBQ dinners with meat and seafood prepared on charcoal-fired grills. INFUSION CAFE offers daily buffets with live cooking stations, local dishes, sushi, and Western options. The Twilight Lounge & Bar provides afternoon snacks and tea. Starbucks is located within the property.
Leisure & Entertainment
The resort features a dinosaur-themed water park with slides and water guns, an outdoor pool, children's playground, and hot spring spa with sauna. Additional facilities include a fitness center with cardio equipment, golf simulator, family karaoke, cinema, and arcade. The property connects directly to KSL City Mall with over 700 retail outlets.
Location & Transportation
Located in Johor Bahru's central district, the hotel is a 5-minute walk from Holiday Plaza Mall and 7-minute drive from Johor Bahru City Centre. The property provides shuttle services to Legoland, Universal Studios Singapore, and Resort World Sentosa. Sultan Ismail Airport is 30 km away. The area surrounds local food stalls and a well-known Monday night market.
Services & Facilities
Services include 24-hour front desk, concierge, business center with fax and photocopying, luggage storage, and free private parking. The resort has 21 meeting rooms available for events. Membership programs offer complimentary room stays, dining credits, and recreational facility access. Safety features include fire extinguishers, smoke detectors, and first aid kits.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
On-site car park
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Table tennis
Mini golf
Archery
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Live entertainment
Sun terrace
Sauna
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
33 Jalan Seladang, Taman Abad,
Johor Bahru,
Malaysia,
80250,
Johor
Map view
33 Jalan Seladang, Taman Abad,
Johor Bahru,
Malaysia,
80250,
Johor
City landmarks
Zoo
Johor Zoo
1.7
mi
Theme Park
Angry Birds Activity Park
1.4
mi
Shopping Area
Holiday Plaza Mall
2200 ft
Mall
Plaza Pelangi
2500 ft
Stadium
Tan Sri Dato Haji Hassan Yunos Stadium
1.2
mi
Landmark
Johor-Singapore Causeway
1.0
mi
Shopping Area
Pelangi Leisure Mall
4300 ft
Landmark
Wong Ah Fook Street
1.6
mi
Landmark
Johor Bahru State Place
1.0
mi
Landmark
Bangunan Dato' Jaafar Muhammad
1.4
mi
Synagogue
Johor Bahru Old Chinese temple
1.7
mi
Mall
Watsons
4400 ft
Library
Johor Bahru Chinese Heritage Museum
2.0
mi
Event hall
Persada Johor International Convention Centre
1.6
mi
Church
The Vicar Church Of Immaculate Conception
5200 ft
Landmark
Zhong Cheng Durian Farm
1.0
mi
Landmark
Thomas Town
1.0
mi
Landmark
Nam Thien Temple
1.0
mi
Landmark
Blue Lake
2.5
mi
Landmark
Arulmigu Sri Rajakaliamman Glass Temple
2.2
mi
Gallery
Johor Art Gallery
1.6
mi
Park
MBJB City Forest
2.0
mi
Library
Johor Public Library Corporation
1.4
mi
Landmark
Mount Belumut
1.4
mi
Park
Merdeka Park
1.9
mi
Church
Church Of The Immaculate Conception
1.4
mi
Nearby
Mall
KSL City Mall
400 ft
Amusement Park
"Dinosaurs Alive" Water Theme Park
500 ft
33
KSL Water Park
500 ft
Mall
Tesco KSL City
900 ft
Restaurants
Taiwan Recipe
300 ft
Lot LG-44 Lower Ground Floor KSL City 33 Jalan Seladang Taman Abad 80250
Season
900 ft
Jalan Seladang LG 29-31 KSL City Taman Abad
Infusion
500 ft
33 Jalan Seladang Taman Abad
Souper Tang
700 ft
Jalan Selayang
Century Claypot Chicken Rice
1300 ft
14 Jln Serigala Taman Century
You Kee XO
1200 ft
No 83 Jalan Dedap 7
Kinsahi Japanese Restaurant
700 ft
KSL City Lot LG-01
Geylang Lor 9 Fresh Frog Porridge
1400 ft
No. 12 Jalan Serigala Century Garden
Chez Papa French Bistro and Wine Bar
5100 ft
38 & 40 Jalan Jaya Taman Maju Jaya
Farmland Porridge Steamboat
1500 ft
91 Jalan Harimau Tarum
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 11 reviews
7.4
7.4/10 based on 10224 reviews
Roland
United States,
April
2024
8.0/10
I absolutely loved my stay at this hotel! The Dinosaur Theme Park access on levels 26 & 27 was a fantastic addition for guests. The rooms were cozy and came with complimentary breakfast; although there were no extra beds available, the overall experience was delightful.
Rooms
8.0
The rooms were comfortable and had a fun dinosaur theme. The complimentary breakfast was a nice touch.
Service
7.0
The service was good with helpful staff in particular from KSL customer service and housekeeping. It would be great to see further improvement in customer service training, especially during peak times.
Location
9.0
The hotel's location was superb, just below a shopping mall offering everything one could need. Being so close to various shops and entertainment options made my weekend getaway even more enjoyable.
Dining
8.0
The dining experience was varied, with a wide selection of dishes. However, there were a couple of dishes missing from the offerings.
Facilities
8.0
The facilities were great, catering to all essential needs. It would be beneficial to have more receptionists during peak times for added convenience.
Denis
United Kingdom,
March
2024
7.0/10
I had a mixed experience at the hotel. The location was convenient for shopping, and the staff provided excellent service. However, the room had some issues like an unpleasant view and a faulty wardrobe, not exactly what I expected for a romantic style stay.
Rooms
5.0
The room had an unpleasant view overlooking some hotel fans. The wardrobe was in its worse condition, which was disappointing for a romantic-style setting.
Service
9.0
I received very accommodating and friendly service from the staff who fulfilled all our requests immediately.
Location
8.0
The hotel is conveniently located above a shopping complex, making it easy to access the mall for entertainment.
Dining
7.0
The dining experience offered good variation, except for two dishes. The hamburgers were enjoyable.
Facilities
6.0
The hotel should consider upgrading its facilities to match a 5-star rating.
Michael
United States,
December
2023
7.4/10
The hotel is located right at KSL mall, surrounded by loads of food options. The rooms offer a large TV but lack cleanliness in the bathroom. The service is accommodating, with a friendly receptionist. The dining experience provides a good spread of variations but could offer more. The location is in a very prime area, adjacent to the mall, making shopping convenient.
Rooms
7.0
The rooms have a large TV but were not in their best condition. The bathroom cleanliness could be improved.
Service
8.0
The staff is accommodating and friendly, ensuring requests are met. The customer service could be further improved.
Location
9.0
The hotel's location is very prime, with easy access to loads of food options and shopping right at KSL mall.
Dining
7.0
The dining experience offers a good spread of variations but could enhance the selection further.
Facilities
6.0
The hotel offers standard facilities, potentially in need of some upgrades.
Graham
United Kingdom,
December
2023
7.0/10
Overall, my stay at the hotel was pleasant with a few ups and downs. The location was fantastic, surrounded by loads of food options at the KSL mall, but it was a bit tricky to find at first. The rooms offered a good view from our balcony, but the cleanliness in the bathroom was lacking. The service was prompt in fulfilling our requests, but there were some areas where improvement is needed, especially for a 5-star rated hotel. The dining experience had a wide range of variations in the menu, except for a couple of dishes that were not up to par. The facilities were adequate, although there is definitely room for upgrades to match the luxury status.
Rooms
7.0
The room had a good view from our balcony, but the cleanliness in the bathroom was not up to standard.
Service
6.0
The staff fulfilled all our requests promptly, but there is room for improvement in customer service training.
Location
8.0
The hotel is right at the KSL mall surrounded by loads of food options, making it convenient for a weekend stay.
Dining
7.0
The dining experience offered a wide spread of variations, except for a couple of dishes that were disappointing.
Facilities
7.0
The facilities were decent, but upgrades are needed to match the 5-star standard.
Adrian
United Kingdom,
November
2023
6.6/10
The hotel offers spacious rooms with a huge bed but lacks proper cleanliness and has views overlooking hotel fans. The service can be quick to attend to requests but falls short in meeting 5-star standards, especially in facility upgrades. The central location above a shopping mall is convenient. The dining options are varied but may lack in some dishes.
Rooms
7.0
The rooms are spacious with a huge bed, but cleanliness by housekeeping could be improved.
Service
6.0
The staff are helpful and respond quickly to requests, although there is room for service improvements in line with 5-star expectations.
Location
8.0
The hotel's central location above a big shopping mall provides convenience for all needs.
Dining
7.0
The dining options offer a wide spread of variations, but could improve in some dishes.
Facilities
5.0
The hotel facilities need upgrading to match 5-star standards.
Paul
United Kingdom,
November
2023
7.8/10
The hotel is conveniently located inside a shopping mall with a good view from the room. The rooms are well-kept with a bathtub, but housekeeping could improve. The service staff respond quickly to requests, though some minor requests may not be accommodated. Dining offers a nice spread with good variations but lacking in a few dishes.
Rooms
8.0
The rooms are kept in very good condition and offer a good view with a bathtub.
Service
7.0
The staff are helpful and attend to needs promptly, but some simple requests may not be accommodated.
Location
9.0
The hotel is located within a bustling shopping mall that has everything, making it convenient for shopping and entertainment.
Dining
7.0
The dining experience offers a wide spread of variations, although it falls short with a couple of dishes.
Facilities
The hotel boasts convenient facilities within the mall complex.
Frederic
United Kingdom,
November
2023
8.2/10
The hotel is conveniently located within a shopping mall, making it a breeze to shop and enjoy the latest movies at the cinema nearby. The room I stayed in was comfortable and clean, with excellent customer service. On the downside, the dining options could offer more variety, and some dishes were not up to par.
Rooms
8.0
The room on levels 26 and 27, especially the master bedroom, was clean and cozy.
Service
9.0
I received excellent service from the accommodating staff, from the housekeeping personnel to the receptionists.
Location
9.0
The hotel's location directly above the KSL mall and easy access by public transport from Singapore make it an ideal choice for shopping enthusiasts.
Dining
7.0
The dining experience could be improved with more varied options and better quality for some dishes.
Facilities
8.0
The hotel offers a range of facilities including room service, shops, and laundry services to enhance the guest experience.
David
United Kingdom,
September
2023
8.2/10
The hotel is conveniently located just above the KSL shopping mall with varied dining options nearby. The rooms are spacious and modern, providing excellent value for money. The service is attentive but could be improved to match higher standards. The dining experience offers a wide spread of dishes, ideal for food lovers.
Rooms
9.0
The rooms are spacious and modern, providing excellent value for money.
Service
7.0
The service is attentive but could be improved to match higher standards.
Location
8.0
Conveniently located just above the KSL shopping mall with varied dining options nearby.
Dining
9.0
The dining experience offers a wide spread of dishes, ideal for food lovers.
Facilities
8.0
Modern facilities available to enhance the overall stay.
Robert
United States,
July
2023
8.2/10
I had a wonderful stay at the hotel! The rooms offered an excellent view, especially from the master bedroom. The housekeeping service was top-notch, and the WiFi was reliable. However, there were some issues with the lack of informative customer service. The hotel's location above the KSL shopping mall was incredibly convenient, right in the heart of Johor Bahru.
Rooms
9.0
The rooms had an excellent view, especially from the master bedroom, and the WiFi worked well.
Service
7.0
The staff, from the housekeeping guy to the receptionist, were helpful. However, the lack of customer service information was a downside.
Location
9.0
The hotel's location above the KSL shopping mall in the very center of Johor Bahru was extremely convenient.
Dining
8.0
The dining experience offered a wide spread of variations, though there were a few dishes that could be improved. The smoothies were a hit!
Facilities
8.0
I enjoyed the hotel's facilities, particularly being right at the shopping mall.
Convenient Location
Lack of Customer Service
William
United States,
May
2023
8.2/10
My stay at the hotel was mostly pleasant with clean and comfortable rooms, friendly staff, and a convenient location. However, the dining options were a bit limited. The overall value for money was fair, considering the amenities provided.
Rooms
8.0
The room was very clean with a comfortable bed and came with two breakfasts. The only drawback was the faulty wardrobe and the absence of disposable slippers and laundry bag.
Service
9.0
The housekeeping guy and receptionist provided excellent service during my stay. They were friendly and attentive. Although they couldn't accommodate one of my requests, they did offer a late check-out option for a fee, which was reasonable.
Location
10.0
The hotel is situated above KSL shopping mall, offering easy access to a wide range of shops and amenities. Being close to the city center was convenient, and the adjoining shopping center had everything I needed.
Dining
7.0
The dining experience was satisfactory with a wide variety of grilled and boiled fish options. However, the price for dining was a bit higher than expected.
Facilities
7.0
The hotel facilities were decent, but there were no specific comments provided regarding them. Based on my experience, they met the standard expectations for a comfortable stay.
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